Terms and Conditions

Terms and Conditions

The Terms and Conditions of the site faiafinejewelry.com (hereinafter referred to as the “Store” or the “Site”) valid as of November 2021.

CONSIDERATIONS

The present agreement describes the general terms and condition (hereinafter the “TC”) applicable to the use of the services rendered by Faia Fine Jewelry (hereinafter the “Company”) in the online store faiafinejewelry.com. The website as well as the Company will be identified jointly as “faiafinejewelry.com”. Any persons that access and/or uses faiafinejewelry.com or the services rendered by the Company (the “User”) will be able to do so subject to the TC, as well as the rest of the politics and principles that rule faiafinejewelry.com and that are included in the present agreement.

ANY PERSON THAT DO NOT AGREE WITH THIS GENERAL TERMS AND CONTIONS, which are mandatory and binding, shall abstain from using faiafinejewelry.com and/or the services provided by the Company.

The User shall read, understand and accept all the conditions established in the TC and in the Privacy Notice as well as the rest of the documents referred in them, before the subscription as a user of faiafinejewelry.com.

CLAUSES

FIRST.- ACCEPTANCE OF THE LEGAL TERMS.

With the objective of providing a secure and pleasant environment for our Users, we have developed rules and terms that establish the responsibility and rights of faiafinejewelry.com as well as of our Users.

By visiting faiafinejewelry.com the User is subject to the guidelines, rights and restrictions here mentioned, faiafinejewelry.com reserves the right to modify the present agreement under the circumstances that are more convenient to it, those changes will be valid at the moment of their publication.

SECOND.- PERSONAL INFORMATION.

faiafinejewelry.com will use the information provided by the User with confidentiality, consequently the Company would not be able to give said information to other extern suppliers to the transactions, except with the express authorization of the user or by the requirement of the competent authority.

THIRD.- METHOD OF PAYMENT.

In our website through Grupo Conektame SA de CV (“Conekta”) with (i) credit card, Visa, Master Card or American Express; (ii) debit from most of the Mexican banks; (iii) via SPEI; (iv) or as the case may be agreed between both parties.

FOURTH.- PAYMENT POLICIES AND MERCHANDISE.

The order number assigned to the User when the transaction on the website is done does not imply the acceptance of said transaction. In case of having any problem with the order of the User, faiafinejewelry.com will communicate this situation via email or via telephone.

The notification of your purchase, shipping, delivery and other will be done through email and/or through the website faiafinejewelry.com

FIFTH.- AVALABILITY OF THE MECHANDISE AND READY TO DELIVER.

If the time of delivery proposed is not of the complete satisfaction of the User, he may request the cancellation of the order. All the product offered in faiafinejewelry.com are subject to availability of stock.

All the merchandise of faiafinejewelry.com is subject to availability of stock, and this may affect the time of delivery without previous notice from the Company, it may even proceed to cancel the order and the devolution of the payment if the product is no longer available.

SIXTH.- PRICES.

The prices published in the website of faiafinejewelry.com may change without previous notice. If by any reason the price showed is $0.00 or $0.01 or any other clearly wrong, the User shall contact via email to faiafinejewelry@gmail.com with the purpose to request the correct price of the desired item. 

SEVENTH.- SPECIFICATIONS OF THE PRODUCTS.

The characteristics and specifications of the products may change without prior notice. The photos of the products may or not correspond to them, being a product that may be similar and is represented only in a illustrative way.

EIGHT.- APPLICABLE LAW AND JURISDICTION.

For the interpretation and compliance of the present terms and conditions, the parts shall be subject to the jurisdiction of the Courts and Tribunals of Hermosillo, Sonora, Mexico, expressly waiving any other jurisdiction that may correspond by reason of their present pr future address.